Terms of Service

Effective: December 15, 2025

๐Ÿ“œ Acceptance of Terms

By accessing and using RoseRadiance's website and services, you agree to these Terms of Service. Please read carefully before placing any order.

๐Ÿ›’ Orders & Payment

Order Acceptance

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel orders at our discretion.

  • Prices displayed in USD; subject to change
  • Payment required before order processing
  • We accept credit cards, debit cards, and mobile banking
  • All transactions are encrypted and secure

๐ŸŒธ Product Accuracy

  • Images are representative of our arrangements
  • Actual colors may vary due to screen settings
  • Seasonal substitutions may be necessary
  • We maintain equivalent value and quality
  • Significant changes require customer approval

๐Ÿšš Delivery Terms

Delivery dates are estimates. RoseRadiance is not liable for delays due to weather, traffic, or circumstances beyond our control.

  • Recipient must be available to receive delivery
  • Signature required for orders exceeding $150
  • Two delivery attempts included
  • Incorrect addresses may incur additional fees

๐Ÿ”„ Cancellations

โœ… Before Processing

Full refund if cancelled before preparation

โš ๏ธ After Processing

No refund once prepared or delivered

๐Ÿ–ผ๏ธ Intellectual Property

All website contentโ€”including text, images, logos, and designsโ€”is RoseRadiance property, protected by copyright laws.

  • Reproduction prohibited without written permission
  • Product images for display purposes only
  • RoseRadiance name and logo are registered trademarks

๐Ÿ‘ค User Obligations

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain account security and confidentiality
  • Use services for lawful purposes only
  • Not attempt to breach our security
  • Respect all intellectual property rights

โš–๏ธ Limitation of Liability

RoseRadiance is not liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or business
  • Damages exceeding the order value
  • Issues arising from recipient unavailability

๐ŸŒ Governing Law

These terms are governed by the laws of Bangladesh. Disputes shall be resolved in the courts of Dhaka, Bangladesh.

๐Ÿ“ Modifications

We reserve the right to modify these terms at any time. Changes are effective immediately upon posting. Continued use constitutes acceptance.

๐Ÿ“ž Legal Questions?

Email: legal@roseradiance.com

Phone: +880 1112-22333

Address: 789 Elegance Plaza, Dhaka 1230